Modify and Troubleshoot Virtual Servers ======================================= Troubleshooting virtual servers ------------------------------- By now, I am sure you are dying to know what's up with the **purple\_vs**. Here's a chance to find out. You are going to some troubleshooting with a little guidance. Go to **Network Maps** and take a look at the status of the **purple\_vs** and its components. It is obvious that all pool members are offline which could be anything, a network issue, a server issue, a BIG-IP configuration issue. *Q1. Where would you start?* SSH to **bigip01** at 10.1.1.4. *Q2. Attempt to ping he pool members. Does it work? What does this tell you?* *Q3. Attempt a* **curl -i** *against the pool members. Does it work? What does this tell you?* *Q4. If you can ping and curl to the pool members, what would you suspect as a possible issue?* Find and correct the issue. *Q5. Did you correct the issue?* .. HINT:: If not go to **Appendix I - Answer Key** and see how the issue was fixed. *Q6. Now the pool is working and purple\_vs is available can you access the page through the virtual?* *Q7. What is your next step in debugging? Is the virtual server processing traffic?* You need to watch traffic from your PC to the BIG-IP virtual server and from the BIG-IP to the pool. The IP address of you client machine on the client subnet is 10.1.10.6. *Q8. What command(s) could you use to watch traffic hit the virtual server and leave toward the pool?* .. HINT:: Try to figure it out, if you need help go to **Appendix I - Answer Key** and one version of the commands *Q9. Did you see traffic hit the virtual server? Did you see BIG-IP send traffic to a pool member?* *Q10. Did you see the return traffic? If there was no response, what can you do to guarantee traffic returns to the BIG-IP?* Working with profiles --------------------- Create new virtual server **secure\_vs 10.1.10.100:443** with **TCP** profile, set the source address translation (SNAT) to **Auto Map** and the **www\_pool**. Open tcpdumps to view traffic on both sides of the proxy. Browse to **https://10.1.10.100** and view the tcpdumps. *Q1. Did site work? Why not?* Change SSL Profile to include clientssl then Update. Browse to **https://10.1.10.100** and observe tcpdumps. *Q2. Did site work? What did the traffic look like on either side of the tcpdumps?* Enable cookies Default Persistence Profile and update? Note error and troubleshoot to fix. *Q3. What was needed to add cookie persistence?* Open the Chromium inspect window. Browse to **https://10.1.10.100/** right-click on the page and select **Inspect**. Refresh the page. Select **Network** from the Inspect window, select any response and look in the header information to find the cookie(s). *Q4. What does the name of the BIG-IP cookie inserted begin with?*